Dynamics AX is Outdated – Here’s Why You Need to Move to D365 Finance & Operations

Microsoft Dynamics AX was once a robust ERP system used by many organisations across the UK. However, with support ending and technology rapidly evolving, remaining on AX can now hinder your business growth and expose you to serious risks. That’s why forward-thinking UK enterprises are moving to Microsoft Dynamics 365 Finance & Operations (D365 F&O), a cloud-based, scalable, and future-proof ERP.

If you’re considering an upgrade, partnering with a trusted Microsoft Dynamics 365 partner in London, UK, such as Trident Information Systems, can ensure a smooth transition with measurable results.

Why Dynamics AX is No Longer Fit for Purpose

Microsoft has phased out mainstream support for all AX versions including AX 2009, 2012 R2, and R3. This has major implications:

• No more security updates or bug fixes
• No new features or compliance updates
• Higher infrastructure and maintenance costs
• Difficulty integrating with modern technologies

For UK businesses, this also means greater vulnerability to GDPR compliance breaches, outdated workflows, and inefficient processes that affect competitiveness.

Why Upgrade to Dynamics 365 Finance & Operations?

Moving to Dynamics 365 F&O offers numerous benefits for UK organisations looking to modernise and digitally transform.

1. Cloud-First Flexibility

Deployed on Microsoft Azure, D365 F&O provides:

• Anytime, anywhere access is ideal for hybrid and remote working
• Reduced reliance on physical servers
• Lower total cost of ownership

It’s a scalable solution that adapts to your needs without requiring a heavy upfront investment.

2. Real-Time Financial Insight

Built-in Power BI dashboards offer:

• Real-time visibility across your finance and operations
• Better forecasting and cash flow management
• Live KPI tracking for smarter decision-making

No more waiting for end-of-month reports, get instant insights whenever you need them.

3. Seamless System Updates

D365 F&O provides regular, automated updates (twice a year), meaning:

• You’ll always be on the latest version
• No costly reimplementation every few years
• Compliance with evolving UK and EU regulations

4. Enterprise-Grade Security

Hosted on Microsoft’s UK data centres, it offers:

• Multi-factor authentication and role-based access
• Built-in GDPR readiness
• Advanced threat protection

5. A Unified Business Platform

D365 F&O integrates core business functions like:

• Finance and accounting
• Supply chain management
• Human resources
• Project operations

All in one system removing silos and improving cross-department collaboration.

Challenges When Upgrading (And How to Overcome Them)

While the benefits are clear, the upgrade process does require planning and expertise.

Customisations & Extensions

AX systems often include heavy custom code. These must be:

• Identified and evaluated for necessity
• Rebuilt as lightweight, upgrade-safe extensions in D365

Data Migration

Migrating data from AX to D365 involves:

• Cleansing and validating historical data
• Archiving non-essential records to avoid clutter

Integration Mapping

Legacy integrations need to be rebuilt using:

• D365’s robust APIs
• Cloud-compatible middleware

Staff Training & Change Management

Adopting new systems requires:

• Role-based user training
• Change champions to drive internal adoption
• Ongoing support post-go-live

Your Upgrade Roadmap: AX to D365 F&O in the UK

Here’s a typical step-by-step migration plan:

1. Initial Discovery & Audit: Assess current AX setup, customisations, and workflows.
2. Gap Fit Analysis: Compare existing functionality with what D365 offers out of the box.
3. Migration Strategy: Decide between technical upgrade vs reimplementation based on complexity.
4. Data Migration: Extract, clean, and import master and transactional data.
5. Customisation Rebuild: Reconfigure workflows and reports using D365 extension frameworks.
6. Testing & UAT: Run end-to-end testing, user training, and performance checks.
7. Go-Live & Post-Deployment Support: Phased rollout to mitigate risk, followed by ongoing support and optimisation.

Why Choose Trident for Your AX to D365 F&O Upgrade in London, UK?

Trident is a leading Microsoft Dynamics 365 partner in London, UK, with a proven track record of successful ERP transformations across industries.

What Sets Trident Apart:

• Over 25 years of experience in ERP implementation
• Microsoft Gold Partner with Finance & Operations expertise
• Deep understanding of UK tax, compliance, and supply chain nuances
• Full lifecycle service from assessment to post-go-live optimisation
• Industry-focused solutions (retail, manufacturing, services, and public sector)
• Local support and training tailored to UK business requirements

Real Business Benefits:

Companies across the UK who’ve partnered with Trident have reported:

• 50% reduction in finance reporting time
• 60% savings in infrastructure maintenance
• Greater visibility into stock, suppliers, and cash flow
• Increased system uptime and remote user access
• Full compliance with GDPR and UK-specific financial regulations

Frequently Asked Questions (FAQs)

Q 1. Is D365 F&O available for on-premise deployment in the UK?

Ans: Yes, although Microsoft recommends cloud deployment, on-premise and hybrid models are also available for UK businesses that require them.

Q 2. How long does the upgrade take?

Ans: Timelines vary, but a typical AX to D365 project in the UK takes between 3 to 9 months, depending on the complexity.

Q 3. Can Trident migrate our custom reports and BI dashboards?

Ans: Yes, Trident’s team rebuilds your custom reports using Power BI or SSRS to ensure continuity.

Q 4. Will we lose access to our historical data?

Ans: No, essential data is migrated, and older records can be archived or hosted in Azure for compliance and audits.

Q 5. Do you provide training and support after go-live?

Absolutely. Trident provides:

• End-user training
• Admin training
• On-site or remote support
• Hypercare for go-live stabilisation

Conclusion

The risks of staying on AX far outweigh the temporary challenges of upgrading. With AX to D365 F&O upgrades in London, UK, businesses gain agility, compliance, and the tools to thrive in a competitive landscape.

If you’re ready to modernise your operations, trust Trident, your dedicated Microsoft Dynamics 365 implementation partner in London, UK.