TRIDENT

Case Studies

Case Studies from Leading Brands & Industries

Case Study: Transforming Bioworld’s Global Merchandising Operations with Dynamics 365 F&O

Bioworld Merchandising, a global leader in pop culture licensing, has built a strong reputation for delivering high-quality, fashion-forward apparel, footwear, and accessories. With its diverse...

Case Study: GMG Dubai Accelerates Digital Efficiency with Trident’s D365 F&O Support

GMG Dubai, a leading global well-being company headquartered in the UAE, is committed to inspiring healthier, more active lifestyles. With operations spanning retail, food, distribution, and...

Case Study: Enhancing Passenger Experience at Delhi International Airport with LS Retail

Delhi International Airport Limited (DIAL), India’s busiest airport, is managed through a joint venture between GMR Group, Airports Authority of India (AAI), Fraport AG, and Erman Malaysia. Serving...

Case Study: Brewing Operational Excellence at Kerchanshe with Microsoft Dynamics 365 F&O

Kerchanshe Trading PLC, Ethiopia’s largest and most reputable coffee exporter, is renowned for sourcing beans from premium regions such as Gelana Gesha, Bale Mountain, Debeka, and Anasore. With a...

Case Study: How African Industries Transformed Operations with Microsoft Dynamics Business Central

In today’s fast-paced industrial landscape, efficiency and scalability are critical drivers of success. For African Industries, Nigeria’s largest steel manufacturing company and a key player in...

Case Study: Powering Operational Efficiency at KAM Steel

Founded in 1971, African Industries Group has grown into Nigeria’s largest steel manufacturing company and a leading producer of renewable energy. With operations spanning steel, chemicals, power, and...

Case Study: Pret A Manger – Driving Growth with Centralised Retail Solutions

Pret A Manger, a leading multinational sandwich and coffee shop chain, operates more than 720 stores across 17 countries, including the UK, USA, France, Hong Kong, UAE, and India. Known for its fresh...

Case Study: Travel Food Services—Transforming QSR & Lounge Operations with LS Retail

Travel Food Services (TFS), India’s largest travel food and beverage operator, manages a wide network of quick-service restaurants (QSRs), airport lounges, and highway food outlets. With a growing...

Case Study: Costa Coffee – Enhancing Customer Engagement with LS Retail Solution

Costa Coffee, one of the world’s leading coffeehouse chains, has rapidly expanded its presence across India with over 250 outlets. As the brand grew, it faced multiple operational challenges, from...

Case Study: KFC – Enhancing Operations and Customer Engagement with LS Retail

KFC, one of the world’s leading quick service restaurant (QSR) chains, operates across 1,043 outlets in 280 cities in India as of 2025. With a rapidly growing digital-first customer base and a diverse...

Case Study: Pizza Hut – Enhancing Customer Engagement with LS Retail Solution

Pizza Hut, one of the leading global pizza chains with over 19,000 outlets across 100+ countries, faced challenges in streamlining operations and ensuring seamless customer engagement...

Case Study: How Sabyasachi Revolutionised Fashion Operations with LS Central

Introduction When you think of opulence in Indian fashion, one name stands out: Sabyasachi Mukherjee. With designs that merge tradition with contemporary finesse, his label has become a household name...

Case Study: How Gourmet Investments Transformed Their Restaurant Operations with LS Central

Introduction India’s casual dining landscape is booming, with evolving customer expectations and fierce competition. Amidst this culinary revolution, Gourmet Investments Pvt. Ltd. emerged as a...

Case Study: Africa Lifestyle Limited – Revolutionising Retail with LS Central

Introduction Africa Lifestyle Limited (ALL) is a leading retail platform offering branded apparel, accessories, and beauty products across West Africa. The company holds franchises from globally...

Case Study: Pakiza – Transforming Fashion Retail with LS Central

Introduction Pakiza has successfully bridged the gap between designer and retailer by offering exclusive designer wear collections at affordable retail prices. To enhance its operations and customer...

Case Study: Cochin International Airport Limited (CIAL) – Enhancing Airport Efficiency with LS Central

Introduction Cochin International Airport (CIAL) is a pioneering airport in India, developed under a public-private partnership (PPP) model. Located in Kerala, it is the busiest airport in the state...

Case Study: Kundan Group – Transforming Gold Refining Operations with D365 Business Central

Introduction Kundan Group, established in 1971 and headquartered in New Delhi, India, is a diversified conglomerate with a strong presence in multiple industries. Among its many business ventures...

Case Study: How Taj Holding Group Embraced Technology for Business Growth

Introduction Taj Holding Group, a Saudi-based investment firm, manages 19 companies across various industries in the MENA region. With a rapidly expanding portfolio and workforce, their existing...

Case Study: How Haldiram Enhanced Retail & Hospitality with Technology

Introduction For over six decades, Haldiram has been a household name in India, renowned for its ready-to-eat snack foods. What started as a small snack shop in Bikaner, Rajasthan, in 1937 has now...

Case Study: Retail Digital Transformation for Devyani International Limited (DIL)

Introduction Devyani International Limited (DIL) is the largest Yum Brands franchisee in India and a major player in the quick-service restaurant (QSR) industry. Operating 655 stores across 155...