Microsoft Dynamics 365 Business Central is an all-in-one business management solution designed for small to mid-sised businesses. It integrates financials, supply chain, manufacturing, sales, customer service, and operations into a single platform, providing a seamless and efficient ERP experience. Business Central enhances productivity, scalability, and decision-making with AI-powered insights and cloud-based accessibility.
It is the successor of Microsoft Dynamics NAV (Navision), which has a rich history dating back to 1984. Originally developed by a Danish company, Navision Software A/S, NAV became a part of Microsoft in 2002, after which it evolved into a globally recognised ERP system.
NAV was widely adopted due to its flexibility, scalability, and deep industry-specific capabilities. With the rise of cloud computing, Microsoft rebranded NAV as Dynamics 365 Business Central in 2018, integrating it into the broader Dynamics 365 ecosystem with advanced AI, analytics, and automation capabilities.
General Ledger, Accounts Payable & Receivable
Fixed Assets Management
Budgeting & Cash Flow Forecasting
Multi-currency & Multi-company Support
Inventory & Warehouse Management
Demand Forecasting
Order Processing & Procurement
Vendor Management & Replenishment
Production Planning & Scheduling
Bill of Materials (BOM) Management
Capacity Planning
Quality Control & Compliance
Sales Order & Quote Management
Customer Lifecycle & Interaction Tracking
Pricing & Discount Management
AI-driven Sales Insights
Employee Records & Attendance
Payroll Processing & Benefits Management
Performance Tracking
Job Costing & Time Tracking
Resource Allocation & Billing
Project Budgeting & Forecasting
Service Order & Contract Management
Resource Scheduling & Dispatching
Warranty & SLA Tracking
Built-in Power BI Integration
Customisable Dashboards & Reports
AI-driven Predictive Analytics
Real-time production tracking & demand forecasting
BOM & inventory optimisation
Compliance with industry regulations
Unified commerce experience with POS integration
Personalised customer engagement & loyalty programs
Automated stock replenishment
Accurate project budgeting & cost tracking
Automated invoicing & time tracking
Resource utilisation optimisation & sales distribution
Real-time inventory tracking & warehouse management
Automated procurement & vendor management
Faster order processing & fulfillment
Automated financial reporting & analytics
Compliance with IFRS & GAAP standards
AI-driven risk assessment
General Ledger, Accounts Payable & Receivable
Fixed Assets Management
Budgeting & Cash Flow Forecasting
Multi-currency & Multi-company Support
Seamless Integration: Connects with Microsoft 365, Power BI, and third-party applications.
Cloud-Based & On-Premise: Flexible deployment options for various business needs.
AI & Automation: Reduces manual effort with AI-driven forecasting and automation.
Scalability & Customisation: Grows with business requirements through modular expansion.
Regulatory Compliance: Supports GDPR, IFRS, and other industry-specific regulations.
End-to-End Business Management: Covers all aspects of business operations within a single platform.
Microsoft Ecosystem Advantage: Seamless integration with Microsoft 365, Power Platform, and Azure.
AI & Data-Driven Decision Making: Built-in AI capabilities provide predictive analytics.
Industry-Specific Solutions: Tailored features for retail, manufacturing, professional services, and more.
Cloud & Mobility: Accessible anytime, anywhere, with mobile compatibility
Lack of Real-Time Data Visibility → Business Central provides AI-driven real-time insights.
Inefficient Inventory Management → Automates replenishment & warehouse operations.
Complex Financial Compliance → Ensures adherence to tax regulations & accounting standards.
Disconnected Systems & Data Silos → Unifies all business functions into a single system.
High Implementation & Maintenance Costs → Offers cost-effective cloud solutions with minimal IT overhead.